PaperPort 14

[GeorgeM]

I have been using PaperPort starting with version 11 when I purchased a brother scanner. It worked fine for a few years and I updated to version 12 which still worked fine. When I updated to Windows 10 I purchased PaperPort 14 it worked fine for a couple of months and all of a sudden problems. It seemed that I could do one or two things in and it would bomb out on me. I called tech support the first person I talked to ran a program he said it would take care of everything and I tried again the same day it started Bombing out again. The next day I called them back again spoke to a different person you did something in my computer and he said everything should be fine. After I hung up with him I tried using it in the same thing. Next day I spoke to another person he didn't do much but he said it was okay for I was working fine after you hung up or try to get in and still the same thing.

I had downloaded version 14.5 and I didn't help, so I took 14.5 out of my computer totally and loaded version 12 . It seems to work okay so I am keeping version 12 in the as of now.

I was wondering if anyone on this board uses PaperPort and have had the problems that I have had. I have looked on online for replacements to PaperPort but the ones I did find an tried I didn't like it all PaperPort seems to be very easy to run and easy to get along with.

Any suggestions would be very helpful. Thank you

 

[ILLMAS]

It's probably  time to invest  in a new scanner that is compatible  with WIN10, I recommend  the fujitsu  s1500, the software  that comes with it scansnap is excellent, I had to pay close to $500 just to get the software  for free.