schirallicpa Posted September 28, 2016 Report Posted September 28, 2016 I am not sure entirely why we put a password on a return, but now we can't remember it. Help. Quote
Abby Normal Posted September 28, 2016 Report Posted September 28, 2016 In ATX? Yikes. I've never done that. I'd guess that ATX has a password removal tool. Call support. Quote
Abby Normal Posted September 28, 2016 Report Posted September 28, 2016 In the User Guide it says the Admin can edit or remove a return password: 1. In the Return Manager, select the return whose password you need to reset. 2. Click the Options menu and expand the Administration fly- out menu; then, select Edit Password for Selected Return. 3. To set a new password, enter the new password in the Enter a new password field. 4. Repeat the password in the Re-enter new password field. 5. Click Save. To remove a password from a return: 1. Follow steps 1 and 2 for editing a password, above. 2. Leave the Enter a new password and Re-enter a new password fields blank. 3. Click Save. 3 Quote
schirallicpa Posted September 29, 2016 Author Report Posted September 29, 2016 thank you so much! and no more passwords.......... 1 Quote
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