Taxpayer Refund still in Process

[OldJack]

Its been years since I had a client that has not received their refund after timely filing.  Check your refund webpage says its in process.  What phone number would the tax payer or I would call to find out what is going on?

edit: Its a simple farm and works in town tax return with no losses.  Single taxpayer, no earned income credit, no credits, etc.

[Jack from Ohio]

Practitioner Priority Line 866-860-4259

IRS standard contact line 800-829-1040

[schirallicpa]

I have a couple that were filed in July that are sitting there "being processed".  Wondered if IRS had taken a little vacation.  Perhaps they have a beach address that it should have gone to.

[Catherine]

18 minutes ago, Jack from Ohio said:

 

Practitioner Priority Line 866-860-4259

 

Longish wait but more likely you'll talk to someone with a clue.

 

19 minutes ago, Jack from Ohio said:

IRS standard contact line 800-829-1040

Only if you are looking for an excuse to tear your hair out.  Or give a @RitaB style hug to the know-nothing drone who answers,  IF you get answered and not cut off.

[Lee B]

Your client has obviously become the unwelcome recipient of the infamous "enhanced electronic screening",

a black hole from which some tax returns are never seen again

[OldJack]

Thanks all... I didn't know if the priority line number was still in use.

[Jack from Ohio]

4 hours ago, OldJack said:

Thanks all... I didn't know if the priority line number was still in use.

If you can call what is available, "in use."  Be prepared for a disappointing experience.  Much less helpful than two years ago.

[MDEA]

I disagree I use PPL on a weekly basis and have found it to be of great use. They usually answer with in two minutes and try very hard to answer questions. I always have a signed 2848 on file or ready to fax.

[OldJack]

After contact with the IRS they said it "fell through the crack" and would now be issued.  lol