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Posted

Yes you can, I recently had a client call and it took some maneuvering and he was able to get to a person and he conferenced me in.   Not sure what he did but he had  to try with two calls, very frustrating.   This was for an issue I couldn't resolve on Hotline (they wanted an 8821 from me), was for a large refund stuck in processing.  

 

 

Posted

Suggestion:  Try around 8AM or late afternoon and avoid Mondays and Fridays.

I have made hundreds of calls to the IRS and this seems to work best.  Even though they weren't on the 1040 number,

the results should be about the same.

 

  • Like 2
Posted

Yes, some of the IRS numbers answer into the evening, and many people stop calling by 5 p.m. or earlier thinking the IRS keeps normal office hours.  Some of the more specialized numbers close by 5 p.m.  But, I've had good luck in the evening.  Also, early morning as I'm on the east coast (but I'm not a morning person).

  • Like 3

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