Another Snafu or Problem

[Terry D EA]

I tried to get the NC State return to calculate a penalty on OneDesk for under payment of estimated taxes. Form D422 is the correct form. Each time I entered the tax from the previous year and select the short method, the program deletes the tax entered and opens the regular method. Just to see what happens, I re-entered the tax in the regular method window and the program removes the tax entered again and opens a blank input for form D422. The only thing I can do in this case is let the NC DOR calculate and assess the penalty as there is no means to override. This TP does owe a good amount and is subject to a penalty on the Fed side but NC won't calculate. What a piece of junk program. For all of these problems and I feel like seeking a refund from OneDesk. Oh wait a minute, they won't answer the phone. Sure is beginning to sound like a repeat TRX deal.