Randall Posted April 12, 2015 Report Posted April 12, 2015 Client checking out Where's My Refund IRS tool. IRS showing return not filed. I'm showing return efiled and accepted. ATX showing same. Client says bank info is correct and info entered on IRS tool is correct. Anyone know what might be happening? Quote
Jack from Ohio Posted April 13, 2015 Report Posted April 13, 2015 (edited) How long since the return was filed? Edited April 13, 2015 by Jack from Ohio Quote
Jack from Ohio Posted April 13, 2015 Report Posted April 13, 2015 Client will need to call the IRS at the number shown on the "Where's My Refund" page. Quote
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