How to change state return from efiled to mailed

[Margaret CPA in OH]

Client's state return was rejected (see earlier post, child claimed by other parent already. I have to print and mail the return now. But the letter won't let me change from efiled.

So I deleted all efile info and now cannot add a state letter. Ideas!

Thanks

[Margaret CPA in OH]

Nevermind- more complicated than it used to be but I finally got it.

[Jack from Ohio]

Reasons I do not use the letters in the program.