Janitor Bob Posted March 10, 2015 Report Posted March 10, 2015 (edited) Everything was going fine with ATX this year...but in the last 10 days or so, I am suddenly and unexpectedly having problems with the Fed client letter not recognizing state or local forms/letters. For example the below error is suddenly appearing on a Fed client letter IMPORTANT: Currently, there is not a supported state form associated with the state client letter below. Discard the state client letter and open a new one. the last time I opened this return (2 days ago) this was not there...and I have made ZERO changes to the return. Discarding the OH letter and adding a new one does nothing. I had a similar issue with the Fed client letter not recognizing the OH local return/letter. All letters are fine if I do NOT combine. but when I tell the Fed letter to combine the Fed with State & local, I occasionally get these weird issues. I have tried discarding and replacing all letters...same issue. I even removed the OH IT 1040 and added it again...same issue. Not the end of the world, but annoying. Edited March 10, 2015 by Janitor Bob 1 Quote
RitaB Posted March 10, 2015 Report Posted March 10, 2015 Not the end of the world, but annoying.But, little things mean a lot. Just like no mailing address on the amended return letter this year.Aaaannnd, my stapler kept jamming. My friend, possi, told me to get premium staples. It worked. Little victories mean a lot, too. 2 Quote
Abby Normal Posted March 10, 2015 Report Posted March 10, 2015 I was hoping ATX had fixed the letters. In 2013 the letters were the biggest problem area. All was well in 2014 until one day last week I noticed the wording of my letters had returned to the default wording and some of my formatting had disappeared. I guess a lot of users use the letters as they are but I find them horrendously wordy and have made substantial changes to them. I've copied some of the letters into rtf files so I can easily return them to the way I want but the client letters have so many possible configurations that I can't do that. I guess i could do different portions but I haven't taken the time to do that yet. 1 Quote
cred65 Posted March 10, 2015 Report Posted March 10, 2015 But, little things mean a lot. Just like no mailing address on the amended return letter this year.Aaaannnd, my stapler kept jamming. My friend, possi, told me to get premium staples. It worked. Little victories mean a lot, too.Would that be "Possi Galore" (Goldfinger) Quote
RitaB Posted March 10, 2015 Report Posted March 10, 2015 Would that be "Possi Galore" (Goldfinger) If I tell you, I'll have to kill you. Quote
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