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Printing problem - ATX can't forget dead printer


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My HP printer ground to a halt. Replaced it with a new Brother. The Brother is the default for Windows 7. I changed the ATX printer to the Brother in the return manager. When a return is rolled forward, it is set in the printing menu to use the broken HP. I have to choose the new Brother for both the client copy and the preparer copy when printing. It gets old after a while. Is a funeral required? Thanks for any thoughts. 

Posted

My HP printer ground to a halt. Replaced it with a new Brother. The Brother is the default for Windows 7. I changed the ATX printer to the Brother in the return manager. When a return is rolled forward, it is set in the printing menu to use the broken HP. I have to choose the new Brother for both the client copy and the preparer copy when printing. It gets old after a while. Is a funeral required? Thanks for any thoughts. 

Remove the dead printer from your system in "Devices and printers."

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