Jump to content
ATX Community

Recommended Posts

Posted

Copied from the ATX Board:

 

 

Payers backups?? Got a lot of them.
So I just went to check my backup folder. Everything looks great, then I noticed 577 different backups called

Payers(XXX).atxbackup

And since I have A LOT of payers each of those files is 9.5 MB.

Any idea why this is happening

 

That's over 5 Gigabytes. They're multiplying like Rabbits.

Posted

Here is the response from ATX Customer Care:

 

 

Re: Payers backups?? Got a lot of them.
 
 
 
BobbyTBD,

Here is an excerpt from the ATX 2014 Help Files that explains why you are seeing those Payer backups:

Automatic Backup

The Automatic Backup feature is enabled by default when you install ATX, so you don’t have to worry about turning it on. This preference is found on the Backup and Files tab of the Preferences dialog box.
We strongly recommend that you allow the program to back up automatically so you can be assured your files are backed up regularly.

With the Automatic Backup enabled, all your returns are automatically backed up whenever they are closed. With each return, ATX also backs up e-files, bank product information, Fixed Asset (FAM) data, and any PDF attachments. In addition, ATX backs up data in the Company Manager, Payer Manager, Preparer/ERO Manager, and Billing Manager two minutes after the last change is made or when the manager is closed.

Brett
Product Support Representative
CCH Small Firm Service

 

If it's part of the normal backup process, I wonder how much hard disk will be needed by the end of tax season ?

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...