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Posted

We have an IRS office less than 10 miles away. I find myself sending clients there more and more. There's a service crew there and it's good to know that our clients have the ability to talk directly to an IRS agent, face to face, with his computer system right there at his hands.

Posted

We have an IRS office less than a mile from my house.  I used to interact with them a lot.  Two years ago, they closed the one remaining window that was serviced by a human being.  There used to be two.  Now; the only thing you get to talk to is a computer (and that may not even be the case any longer).  They don't even have the simplest forms available there any more.  This is progress???

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