The nerve of some people!

[HV Ken]

Client sends an email the morning of 4/14 with all the detailed information (2 pages when printed) he has been missing since initial appointment late February. He closes his email with I look forward to coming by around 5p (on 4/14) to pick up my completed return.

I am willing to bet he had no idea the email response he got back was going to look like what it did!!!

[JohnH]

He learned to write that way in his "assertiveness training" course.

Sometimes that style works, but usually it just ticks people off.

[Jack from Ohio]

Client sends an email the morning of 4/14 with all the detailed information (2 pages when printed) he has been missing since initial appointment late February. He closes his email with I look forward to coming by around 5p (on 4/14) to pick up my completed return.

I am willing to bet he had no idea the email response he got back was going to look like what it did!!!

His actions just define him as "clueless!"

[Crank]

Is it just me or is there an increase in this type of ridiculousness this season? I had a client drop partial info in mid February. I emailed and called several times requesting the missing documents. They were delivered to me on 4/14. She stated she was sorry but things have been so hectic because her unmarried 21 yo became pregnant. This makes me assume the client is carrying the baby for the daughter? Husband is W2 and spouse works from home and made <$1500.

[RitaB]

I called one Monday night, return was finished 3/17.

Me: You need to pick up your return.

She: Oh, yes, I've been so busy.

Me: I'm here right now. (Her place of business is two miles from mine, she passes me twice a day going to and from work.)

She: Oh, I'm off on Mondays. I'm at home.

[mcb39]

I called one Monday night, return was finished 3/17.

Me: You need to pick up your return.

She: Oh, yes, I've been so busy.

Me: I'm here right now. (Her place of business is two miles from mine, she passes me twice a day going to and from work.)

She: Oh, I'm off on Mondays. I'm at home.

Does that ever sound familiar. We sent out nastygrams on the 14th.

[Crank]

These people think the customer is always right. But they arent customers!

[mcb39]

As in, "Pick up your stuff, this is not a storage shed!" The ones who pay up front will usually pick them up when they come in next year. Also, since extensions are filed, DEEP silence.

[mrichman333]

I had one come by at 5:30 on the 14th but he and his wife each only have 1 W-2 so not a big deal.

I had a Sch. C not get me info till the 12th but did not get me his sch A deductions till about 5:00 on the 15th. He was charged $300 more then last year

[Jack from Ohio]

I had one come by at 5:30 on the 14th but he and his wife each only have 1 W-2 so not a big deal.

I had a Sch. C not get me info till the 12th but did not get me his sch A deductions till about 5:00 on the 15th. He was charged $300 more then last year

Should have been $500 more!!

[mrichman333]

Should have been $500 more!!

There's always next year

[michaelmars]

Client sends an email the morning of 4/14 with all the detailed information (2 pages when printed) he has been missing since initial appointment late February. He closes his email with I look forward to coming by around 5p (on 4/14) to pick up my completed return.

I am willing to bet he had no idea the email response he got back was going to look like what it did!!!

I would have deleted the email as if never received. Maybe call him on the 15th about going on extension.

[joanmcq]

I would have said, got the rest of your stuff, but your return is going on/ has already been put on extension. It will be finished sometime in May, after I get a much needed rest.

[HV Ken]

I would have deleted the email as if never received. Maybe call him on the 15th about going on extension.

After some choice words, I offered him the option of going on extension or cutting the line at 3x the fee. He opted for the extension.