ATX 2013 Server Would Not Start

[Abby Normal]

The ATX 2013 Server service did not start automatically when I started my computer, yesterday. I tried to start it manually and got an error message. Called tech support and they deleted this folder:

C:WindowsSystem32configsystemprofileAppDataLocalCCH_Small_Firm_Services

and it started right up. They didn't rename it or make a copy of it, just pressed delete.

The only thing in that folder, down a couple more subfolders, is a small user.config file that, obviously, gets automatically recreated if it doesn't exist.

I always wonder, when things like this happen, why programmers don't just auto-create these types of files every time to avoid such problems.

[grandmabee]

mine would not start this morning either. I guess I will call support