HV Ken Posted April 11, 2014 Report Posted April 11, 2014 Created a new return for dependent child, but by mistake put in father's SSN. Fortunately, the son's first name was after the father's alphabetically, so the son's efile was rejected due to the duplication of SSN. If it was the other way around, that would have created a very embarrassing scenario for me to explain! From now on, I will efile the parent's first, wait for the ack, then efile all the kiddies afterwards. 5 Quote
RitaB Posted April 11, 2014 Report Posted April 11, 2014 ... If it was the other way around, that would have created a very embarrassing scenario for me to explain! Yeah, but we would all feel better because we've done a lot worse. Embarrassing scenarios are underrated. 4 Quote
Jack from Ohio Posted April 11, 2014 Report Posted April 11, 2014 Created a new return for dependent child, but by mistake put in father's SSN. Fortunately, the son's first name was after the father's alphabetically, so the son's efile was rejected due to the duplication of SSN. If it was the other way around, that would have created a very embarrassing scenario for me to explain! From now on, I will efile the parent's first, wait for the ack, then efile all the kiddies afterwards. I have been doing that ever since I had a scenario where it was the other way around.... A little more work tracking the e-files, but much less than fixing the mess the other way.... Quote
Crank Posted April 11, 2014 Report Posted April 11, 2014 Lesson learned. I appreciate hearing of "stupid mistakes" as they make me feel better knowing I'm not the only one. And I realized my most recent stupid mistake certainly wont be my last. Im amazed I dont have more given the increasing pressure and time constraints brought on by tax season. 4 Quote
imjulier Posted April 11, 2014 Report Posted April 11, 2014 My experience is that clients can forgive mistakes easily....even the embarrassing ones. They've all made mistakes too...we're all human after all. What really matters is accepting repsonsibility and offering a solution, even if it means that you need their help to get it done. I offer the same respect/compassion to professionals that perform services for me because thats how I want to be treated when it is my turn. 7 Quote
Terry O Posted April 11, 2014 Report Posted April 11, 2014 I agree! Just man up, accept responsibility, apologize, and remind them we are people who have to do a whole year's work in 4 months!!!!! 3 Quote
GeneInAlabama Posted April 11, 2014 Report Posted April 11, 2014 Like I have always heard: "The only people who don't make mistakes are dead people" or "The only people who don't make mistakes are people that don't do anything" 4 Quote
NECPA in NEBRASKA Posted April 11, 2014 Report Posted April 11, 2014 We don't even have four months any longer for tax season. By the time IRS opens up, then you have to wait for the 1099's. One of my Wells Fargo client's has had four amended 1099's already. Several of mine had problems even getting 1099R's. I am seriously exhausted. 3 Quote
RitaB Posted April 11, 2014 Report Posted April 11, 2014 The guy who just picked up got two amended forms. Five minutes after I got the return done, he would come in with an amended form. I gave him all three tax returns I did. Not counting the one with blood from the stapler incident. Next year I won't even start on his till April 10. Quote
Jack from Ohio Posted April 11, 2014 Report Posted April 11, 2014 Like I have always heard: "The only people who don't make mistakes are dead people" or "The only people who don't make mistakes are people that don't do anything" Or pathological liars... Quote
GeneInAlabama Posted April 11, 2014 Report Posted April 11, 2014 >Or pathological liars...< I forgot that one. Quote
mcb39 Posted April 11, 2014 Report Posted April 11, 2014 We don't even have four months any longer for tax season. By the time IRS opens up, then you have to wait for the 1099's. One of my Wells Fargo client's has had four amended 1099's already. Several of mine had problems even getting 1099R's. I am seriously exhausted. Some of the 1099R forms had to be faxed to me. Others that were sent as amendments had absolutely NO changes on them whatsoever. This has been investment nightmare year. In some cases if I hadn't asked where their 1099 consolidation sheet was, it would have gone totally ignored until the CP2000 came a callin'. 1 Quote
Lion EA Posted April 11, 2014 Report Posted April 11, 2014 Hey, Rita, I tell my clients they're lucky I don't charge by the pound of paper. I do have one now that hasn't returned signature pages; if they ask for another rerun with more "found" deductions, I'm going to charge them for the rerun. Or return their papers. 2 Quote
joanmcq Posted April 11, 2014 Report Posted April 11, 2014 I started charging for reruns if it is not my fault. 3 Quote
norcalea Posted April 11, 2014 Report Posted April 11, 2014 Joan - How much do you charge? I have been thinking about doing so. Quote
michaelmars Posted April 12, 2014 Report Posted April 12, 2014 I charge 1/3 to 1/2 of original fee for an amended if I did the original a pure rerun because they found another item is $25-75 1 Quote
Kea Posted April 12, 2014 Report Posted April 12, 2014 Yesterday I gave the client back all her documents - originals plus my copies. I walked her out and when I returned to my desk, my copies were nowhere to be found! I have been known to give the client the (only) 8879 rather than their copy. But this was the first time I ever gave them everything. Quote
joanmcq Posted April 12, 2014 Report Posted April 12, 2014 $10. Put it as a line item so the client sees the charge & next year will remember earlier. I figure it at least covers toner & paper. 1 Quote
norcalea Posted April 12, 2014 Report Posted April 12, 2014 The toner cost on reprints is killer..Thanks for sharing..I was thinking around $25. Sometimes they have already been out the door for a week or more when they find another item 1099 etc.uggh Quote
joanmcq Posted April 13, 2014 Report Posted April 13, 2014 I'm sure I'll raise it. This is the first time I'm adjusting my base 1040 fee upwards on everyone I'm finishing up now, just for poop & giggles. Ha. And I'm not doing that much either. Just a chronic under billet, I guess. 1 Quote
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