PDF Lock Up

[catax]

I am problems with intermittent lock ups producing PDF's inside the Print Manager within the program. Some returns have a problem some not. Anyone else having this same problem and/or know what the solution is? Thanks, Nena

[Pacun]

Solution: patience.

Some clients have more data to be processed than others. Without giving us some time to compare, we wouldn't be able to help.

[chadlonetree]

I am problems with intermittent lock ups producing PDF's inside the Print Manager within the program. Some returns have a problem some not. Anyone else having this same problem and/or know what the solution is? Thanks, Nena

I am having issues with printing as well. It seems like half of the time when I go to print, or pdf a return the program will crash and close itself. Even when there are no other programs running on my computer, even when I touch nothing after print or create a pdf. I emailed tech support...but you know how that goes.

[MontanaEA]

I figured out that the program will crash and close if I try to include a form in the print queu (sp) that's not approved for filing yet, for example, the Montana Estimated tax vouchers. Maybe that's your problem.

[catax]

I had the problem with one return that included the 8863 that was not released for filing. But other returns with the same form have been able to create a PDF. The return today all forms were final. It wasn't until I completely shut down the computer and restarted that I was able to get the PDF to work it is time consuming and frustrating.

[lbbwest]

Solution: patience.

Where can I purchase some of that?

[Lion EA]

Where can I purchase some of that RIGHT NOW?!