Naveen Mohan from New York Posted February 24, 2014 Report Posted February 24, 2014 I submitted a return where the spouse had ITIN issued by IRS. I got the reject by agency. the error message says: Spouse SSN and the 'Spouse name control txt' in the return header must match the E-file Data base. How do I take care of this problem? Thanks for your help. Naveen Mohan Quote
Pacun Posted February 24, 2014 Report Posted February 24, 2014 Pull out the ITIN letter and make sure you didn't make a mistake on the name or ITI number. 3 Quote
KINGCHUCK1971 Posted February 24, 2014 Report Posted February 24, 2014 Yes the ITIN letter acts as the social security card meaning that whats in that letter as far as the name and ITIN number is how the government identifies this person. 1 Quote
MsTabbyKats Posted February 24, 2014 Report Posted February 24, 2014 You should also check that you entered the name correctly. Foreign name issues happen. Quote
kcjenkins Posted February 25, 2014 Report Posted February 25, 2014 And if you do not see an error, delete what you entered and start over, sometimes we have something in there that we don't see, an extra space, a . or whatever, a comma where thre should be a period, etc. Quote
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