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Posted

I'm having problems reopening 1065 once they are created and saved. I can open a 1065 and all associated forms no problem, enter data, save etc. Close the return, then when I go to reopen it later it gets stuck in the forms update process. I have no issues with 1040's or 1120's. If anybody has experienced this and fixed it I would be grateful to hear about it.

I'm planning on calling tech support first thing in the AM tomorrow.

Thanks,

Jason

Posted

Just got off of the phone with ATX a little while ago. This is a known bug and they are working on it. I had to export all of my returns, de-install ATX, remove all ATX program and data files on the HD, then reinstall and re-import the returns. I'll let everybody know if this works. Very frustrating...

Posted

The deinstallation and reinstallation seemed to do the trick.

It may be my computer. It is reaching the end of its service life. It is tried and true, but I need to upgrade. Trying to get one more tax season out of it.

Posted

In 2011, before I updated to a new computer, the returns I was having the most problems with were the 1065s. The XP machine just didn't have quite enough power to do the calculations. Often had to shut down, reboot, etc. I knew then that I needed a new machine for 2012. No problems last year or this with Partnerships.

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