Yardley CPA Posted February 6, 2014 Report Posted February 6, 2014 Ever since I upgraded to the latest program version on Tuesday, I have been receiving a message when I click to open the program: "An attempt was made to start the server process, but the application is still unable to connect. Please start the server and try again." Occasionally the program will connect after a few attempts. Today, it's not connecting at all. Anybody else experiencing this? Quote
ILLMAS Posted February 6, 2014 Report Posted February 6, 2014 Yes, everyday, my solution is to be patient, after trying a couple of times, it opens. Send a PM to Jack from Ohio. Quote
Yardley CPA Posted February 6, 2014 Author Report Posted February 6, 2014 The program just connected after 4 attempts. Quote
JMovichEA Posted February 6, 2014 Report Posted February 6, 2014 I had the error a few times. I've been able to restart the 'server' (I'm on a standalone) through the control panel and get back in. Quote
Jack from Ohio Posted February 6, 2014 Report Posted February 6, 2014 Just keep clicking retry. Set the power settings on all your machines so that the computer never goes to sleep. Then in advanced settings, set the Hard drive to never shut off. No reason to get into control panel or services. It is a communication issue due to one or the other machines "sleeping." Quote
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