Return still only shows "Transmitted to EFC"

[Janitor Bob]

I transmitted 4 returns yesterday morning. Three have Fed and OH Acceptance...but one still shows "Transmitted to EFC"....not even "Transmitted to Agency" yet....Other returns that I have transmitted since then (yesterday afternoon and last evening) have IRS Acceptance as well....but the one return still shows only transmitted to EFC. I am not one to panic about getting ACKs this time of year, but I'm getting nervous about this one...in part, because it is my personal return.....I wish someone at ATX would check into it and advise.

[ILLMAS]

It's too soon to check

[Jack from Ohio]

Give it until Monday at the earliest.

Exactly the reason I am waiting till Tuesday to transmit.

[Janitor Bob]

I was just told by ATX tech support that since no information on that return showed in their web site e-file status, I needed to re-send the e-file...because it was not actually received by EFC....not sure how to re-send...delete the e-file and re-create?

[kcjenkins]

Yes, that should work

[Janitor Bob]

Can't delete an e-file that has been transmitted. I suppose I will need to make a copy of the return and create e-file from the new return and transmit that e-file....

[Catherine]

Another trick to try is to make a change to the return -- ANY change, even printing a page. Then save the return. That will set the e-file already "sent" as "REJECTED" (because you changed the return). Then you'll be able to re-create and re-efile.

[jklcpa]

Another trick to try is to make a change to the return -- ANY change, even printing a page. Then save the return. That will set the e-file already "sent" as "REJECTED" (because you changed the return). Then you'll be able to re-create and re-efile.

I think that only works if the return's status is "created" but has not yet been transmitted to EFC. Once the program thinks it's transmitted, the only other reject would be if it made it to the IRS and had reject codes.

[Janitor Bob]

Correct, jklcpa.....I d not think there is anything I can do to change or re-transmit the existing e-file......I am waiting on a call-back from tech support, but I'm thinking that my idea of duplicating the return is the only way.

[kcjenkins]

have you tried doing a sync first?

[Janitor Bob]

Confirmed by Tech Support....duplicate the return, transmit the "new" e-file...good to go.....SOOOO...if you have any e-files that appear to be stuck in a status of "Transmitted to EFC", check the ATX web site e-file status. If the return info does not appear, then your e-file was never actually received by EFC. You will need to duplicate the return and create / transmit the e-file from the new duplicate return.

[Sharon Eldred]

How do you duplicate the 1099?

[jklcpa]

24 minutes ago, Sharon Eldred said:

How do you duplicate the 1099?

 

Sharon, be careful doing this since this is a four year old thread that you revived, and the advice given may or may not be appropriate now.

[Sharon Eldred]

Oh Thank you for that info.

[Sharon Eldred]

I'm having the same issue as this guy and I didn't look at the date on the posting.

[jklcpa]

Just now, Sharon Eldred said:

I'm having the same issue as this guy and I didn't look at the date on the posting.

Yes, I know, and you are better off following the advice that rfassett gave you in the post this morning, as that advice came directly from the ATX support site. 

 

[Sharon Eldred]

2 minutes ago, jklcpa said:

Yes, I know, and you are better off following the advice that rfassett gave you in the post this morning, as that advice came directly from the ATX support site. 

 

ok thanks!

[Randall]

For this newer year, check the ATX website efile status first and if your return appears, click on rehang.