fee collect - HV Ken ? anyone

[WITAXLADY]

so I have 2 returns with fee collect - 1 works fine - the add on came up for checking the box and the disclosures on the 1040ef, etc - yay!
but the one I needed to file at midnight last night - I cannot get the fc to be recognized??? I have deleted, duplicated, etc..
Any ideas please?
Thx D

(xpost)

[HV Ken]

What is the issue with Fee Collect not being recognized?? Maybe I can connect to your computer and take a look?

As for filing last night, I have read there are issues with Fee Collect. I have told my clients that I am not comfortable filing at the opening bell and would prefer to wait until the dust settles, then offer them the choice if they want to be a guinea pig. All are willing to wait a couple of days until I am confident the bugs have been worked out.

[Lloyd Hudson]

so I have 2 returns with fee collect - 1 works fine - the add on came up for checking the box and the disclosures on the 1040ef, etc - yay!

but the one I needed to file at midnight last night - I cannot get the fc to be recognized??? I have deleted, duplicated, etc..

Any ideas please?

Thx D

(xpost)

I had one of those yesterday, ATX did not insert my ero info. No preparer