WITAXLADY Posted January 28, 2014 Report Posted January 28, 2014 I had serious issues with 2012 ATX - you have all heard them. somehow Jack and I emailed and he offered to come all the way up from Ohio to Northern WI to fine-tune my computers and the ATX program. We worked out payment - I paid for airflight - my husband hemmed and hawed and it went up $100 or so in the meantime! I had a voucher at the Holiday Inn from a benefit and the car rental was insignificant and I paid way too little for his help that day! My office manager and I learned a ton and he really cleaned up the system, etc. A great learning experience and I did not have to bring my IT in, brought in someone who knew ATX instead. If you have any issues - I highly recommend Jack. Even my husband came around as Jack's knowledge of computers as well as ATX is superb. Plus we had a great dinner and then he got to see the great Northwoods! God's Country 13 Quote
mcb39 Posted January 28, 2014 Report Posted January 28, 2014 Chapter two: Because Jack's flight home got cancelled due to weather; I got to spend a day and a half with him after he left WITAXLADY. I am about thirty miles away from her and close to the airport. We had planned on visiting for a few hours before he had to fly out. Instead, he was grounded. He then spent half a day in my office just talking and fine tuning. The following day, my husband and I took him on a tour of the Northern half of the state. We were both extremely impressed with Jack's knowledge, professionalism and downright great personality. We got to enjoy two meals with him before getting him back to the airport for his (again delayed) flight. However, he did have to enjoy the airport for a while, but eventually got home all right. The moral of the story is; if you have a question about ATX, ask Jack. Don't intimidate him, but trust him. I didn't have serious issues such as DE experienced, but I can recognize intelligence when I see it; and Jack has done, and will do, more for the users of ATX than you can imagine. I have been in touch with him throughout the beta testing and going forward. Jack never fails to return a PM. Thanks, Guy!! 7 Quote
Jack from Ohio Posted January 28, 2014 Report Posted January 28, 2014 I am sitting here soaking in all the words said about me and feel honored that I was able to help. Thank You WITAXLADY and mcb39 for your kind words. 4 Quote
BulldogTom Posted January 28, 2014 Report Posted January 28, 2014 OH CRAP, Did you really have to go over the top like that? He will be impossible to live with on this board now..... Actually, this is a great story, and a testiment to the relationships that can be made. Kudos to Jack. Tom Hollister, CA 3 Quote
MAMalody Posted January 29, 2014 Report Posted January 29, 2014 He has been a help to me as well and I too, truly appreciated it. 3 Quote
WITAXLADY Posted January 29, 2014 Author Report Posted January 29, 2014 well said Marilyn - much more eloquent than myself but just as heartfelt and helpful! 1 Quote
kcjenkins Posted January 30, 2014 Report Posted January 30, 2014 Jack well deserves the kudos. He may occasionally be a bit gruff, but he is really trying to help us all. 1 Quote
Janitor Bob Posted January 30, 2014 Report Posted January 30, 2014 I'm doing fine with my stand-alone system and with ATX this year....but perhaps Jack should stop by Sidney, OH for a visit so I could treat him to a Big Buy and some pie at The Spot restaurant! 3 Quote
Jack from Ohio Posted February 1, 2014 Report Posted February 1, 2014 I'm doing fine with my stand-alone system and with ATX this year....but perhaps Jack should stop by Sidney, OH for a visit so I could treat him to a Big Buy and some pie at The Spot restaurant! JB, I will take you up on the invite to stop by Sidney. It is not that far up the road! Been a long time since I ate at the Spot and the Big Buy is something I never tried!! Maybe on a Sat or Sun to unwind in the middle of the season? Quote
Janitor Bob Posted February 2, 2014 Report Posted February 2, 2014 Absolutely! Big Buy and pie on me and we'll chow down and share war stories. 2 Quote
mcb39 Posted February 2, 2014 Report Posted February 2, 2014 Absolutely! Big Buy and pie on me and we'll chow down and share war stories.Jack., let us know if the pies are as awesome as the ones we saw. You are going to really like JB! Quote
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