Restoring returns in ATX 2013

[gfizer]

Long story short...my computer was acting very unstable so I decided that before things really got underway I would back up my files, reformat my hard drive, and start over from scratch. I had already installed this year's software and had worked on 1 return. I backed the return up to my external hard drive thinking I would simply reinstall the software and then restore the return. I have done this on several occasions in previous versions. I now open the restore feature in the software and find it is completely different. There is nowhere to designate a different location from which to restore the backed up return. It's not a huge deal since it's only one small return and I can easily re-do it, but I thought it might be beneficial to know how to make the software restore from an external source should I have to do it at sometime in the future. Has anyone had any experience with this?

Thanks,

Gina

[Jack from Ohio]

Gina,

There are several pitfalls to the process you have chosen. First: Forget EVERYTHING you knew about previous ATX programs. 2013 is NOT the same in any manner.

I send you a PM. Check it.

[gfizer]

The process is very different from previous versions, but I figured it out. For anyone who is interested, you have to open the Admin Console, click on the "File Settings" tab and browse the storage location under the backup/restore server section and change the location to that of the backup file on your external drive. Close the Admin Console and then return to the software and select restore returns under the returns tab of the return manager.

Thanks for your offer of help, Jack. I appreciate it and you can bet I would have been calling on you if I hadn't lucked into it!