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Posted

I started a brand new return and went to the K1 and rental property screens and low and behold I had no delay in entering data/moving from cell to cell. As I added more forms (sch d, passive, depreciation, etc....) it slowed to a 3-5 second delay. Anyone else notice this?

Posted

2012 is not going to be "fixed" anymore. Slowness may be caused by any of 100 issues that have been discussed at length in threads here with helps and workarounds as well.

My recommendations for hardware with proper processor speeds, adequate RAM and fast hard drives remains the same since Feb. My recent Beta testing and trip to the CAB meeting confirm my recommendations as solid.

It is far too late to make these changes now.

Posted

2012 is not going to be "fixed" anymore. Slowness may be caused by any of 100 issues that have been discussed at length in threads here with helps and workarounds as well.

My recommendations for hardware with proper processor speeds, adequate RAM and fast hard drives remains the same since Feb. My recent Beta testing and trip to the CAB meeting confirm my recommendations as solid.

It is far too late to make these changes now.

We all run 2.8 quad core processors with 8gb ram do not preach to me about system specs. When the technicians and developers came to our office they made the following remarks: 1. Wish we had computers like this in our office to test the software on 2. we did not test the software on a domain therefore we do not know what will happen. I know the exact problem and it is still a problem in 2013 beta. As a file gets larger the entry slows to a crawl. I can only assume during this mighty CAB meeting that they did not do any work on complex files. I built a return from ground 0 on up. First I added a w2, then schedule A, then I added a schedule E pg 1. I entered data on the rental schedule and response time from one cell to the next was less that .5 seconds. Here is where the software limitations are met. I added a K1 1065 and entered 1000 on every line so it would populate the forms. After adding about 6 forms including a schedule a schedule D and 8949/4797 I went back to the schedule E rental input and entered the numbers again. This time it took 3 seconds to move from cell to cell. The conclusion is that as a file in the database grows the software does not clear its cache and therefore slows to a crawl. I have contact Jason and Taylor(people you hopefully know from your meetings.) and have a call setup with them to hopefully discuss with Satyan. My issue I have with them is that I told them of this issues back in March and again in July and would have expected to see some improvement in the Beta version to keep my faith up. Instead they are more focused on adding a stupid logo to a letter(who gives a crap), limiting the number of returns you can see in the start up window and having to scroll page to page(once again who gives a crap), and then the icing on the cake color coding the print screen as if my 6yr old is trying to do the printing. Hopefully your meeting was post beta and not pre beta release.

Posted

We all run 2.8 quad core processors with 8gb ram do not preach to me about system specs. When the technicians and developers came to our office they made the following remarks: 1. Wish we had computers like this in our office to test the software on 2. we did not test the software on a domain therefore we do not know what will happen. I know the exact problem and it is still a problem in 2013 beta. As a file gets larger the entry slows to a crawl. I can only assume during this mighty CAB meeting that they did not do any work on complex files. I built a return from ground 0 on up. First I added a w2, then schedule A, then I added a schedule E pg 1. I entered data on the rental schedule and response time from one cell to the next was less that .5 seconds. Here is where the software limitations are met. I added a K1 1065 and entered 1000 on every line so it would populate the forms. After adding about 6 forms including a schedule a schedule D and 8949/4797 I went back to the schedule E rental input and entered the numbers again. This time it took 3 seconds to move from cell to cell. The conclusion is that as a file in the database grows the software does not clear its cache and therefore slows to a crawl. I have contact Jason and Taylor(people you hopefully know from your meetings.) and have a call setup with them to hopefully discuss with Satyan. My issue I have with them is that I told them of this issues back in March and again in July and would have expected to see some improvement in the Beta version to keep my faith up. Instead they are more focused on adding a stupid logo to a letter(who gives a crap), limiting the number of returns you can see in the start up window and having to scroll page to page(once again who gives a crap), and then the icing on the cake color coding the print screen as if my 6yr old is trying to do the printing. Hopefully your meeting was post beta and not pre beta release.

You just blew any chance of my helping you by not listening to what I have had to say. If you are so tech savvy, why were you not invited to the CAB meeting. You need to seek another software company and get over yourself. Spend your time making sure the conversions are correct.

You and Taxed make a good pair.

For the record, my testing far exceeded anything you have mentioned and if you are one of the beta testers, you are sure not acting like it.

Posted

You just blew any chance of my helping you by not listening to what I have had to say. If you are so tech savvy, why were you not invited to the CAB meeting. You need to seek another software company and get over yourself. Spend your time making sure the conversions are correct.

You and Taxed make a good pair.

For the record, my testing far exceeded anything you have mentioned and if you are one of the beta testers, you are sure not acting like it.

I tried to do a return with 15 K1s and a few rentals as well as one with 30 rental schedules. The issue once again is with the speed of processing data. Yeah sure you can do a return with a W2 and itemized deductions and a schedule C but once you start loading the forms with more detailed calculations it comes to a crawl.

Posted

You just blew any chance of my helping you by not listening to what I have had to say. If you are so tech savvy, why were you not invited to the CAB meeting. You need to seek another software company and get over yourself. Spend your time making sure the conversions are correct.

You and Taxed make a good pair.

For the record, my testing far exceeded anything you have mentioned and if you are one of the beta testers, you are sure not acting like it.

Not sure what part of that upset you. Just getting tired of ATX falling back on the you need to make sure your equipment is up to speed excuse. It was more the idea of being told that than it was you as an individual. Sorry to have offended you in any way.

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