MDCPA Posted May 30, 2013 Report Posted May 30, 2013 12.17 is now available - yikes - any takers? Quote
Jack from Ohio Posted May 30, 2013 Report Posted May 30, 2013 I have no choice. 12.16 has been a disaster!!! 1 Quote
Jack from Ohio Posted May 30, 2013 Report Posted May 30, 2013 Installed 12.17 at 4:00. No smoke so far!! 2 Quote
TaxMan60601 Posted May 31, 2013 Report Posted May 31, 2013 Hey Jack. http://myatx.blogspot.com/2013/05/1217-program-update-what-is-in-it-and.html - this is link with what's inside the update incl a list with items resolved in 12.17(due to 12.16 ) and one single functionality added. Any idea is it possible 12.16 to be built into 12.17!? As I haven't installed 12.16 so far, I don't find it very clever to run 12.17 too ... On another hand, a new feature allowing faster data entry on detail worksheets is not to be missed, but I'm afraid I might screw up the whole program ... and I don't find this portalsafe tool (wth is this and does anyone use it at all!?) very suitable and useful in my case. Quote
mcb39 Posted May 31, 2013 Report Posted May 31, 2013 Installed 12.17 at 4:00. No smoke so far!! Keep us posted. Thanks! Quote
Lee B Posted May 31, 2013 Report Posted May 31, 2013 I copied these posts from the ATX board about 12.17: Different strokes for different folks. "Updated this morning and no problems encountered. Print manager still slow to open. Program doesn't seem as sluggish as prior versions. Windows 2000 Domain Server Workstations WinXP, SP3, 2GB ram" "I updated this morning. I see no change. It seems to be worse. It took almost 5 minutes to open a return. Navigating between forms as a time lag. I think the program is getting slower. Version 12.13 seemed to be the best one." "My program was not responding and then crashed 2x this am so I thought ok - bite the bullet and update.. WRONG_O_ ssssooo slow! waiting for anything to happen, opening a return, waiting for it to change between forms I am so sorry I updated! I do not have time for this!" Quote
Lee B Posted May 31, 2013 Report Posted May 31, 2013 There have been 2 more posts on the ATX board. One user has crashed and can't open the program. A second user (standalone) is not having any problems and can open 3 returns at once for the first time. Quote
Jack from Ohio Posted May 31, 2013 Report Posted May 31, 2013 Anyone who has not upgraded their hardware and operating systems by now, will continue to have trouble with ATX. It has been posted here MANY times that for the program to be at least "useable in a somewhat reasonable manner" you need WIN7, lots of RAM and several other things previously detailed on this board. Still, people refuse to upgrade hardware while holding on to the software. I upgraded my standalone at home to 12.17 and have not seen any issues yet. More information about the network when I go back to the firm on Monday. 1 Quote
Lee B Posted June 3, 2013 Report Posted June 3, 2013 A poster on the ATX board, who just updated to 12.17, reports that he is unable to add and open any new forms. He was able to get thru to Tech Suport and was told that they are aware of the problem, but they weren't able to help him. "Hope is not a strategy." Quote
Margaret CPA in OH Posted June 3, 2013 Report Posted June 3, 2013 Guess I got lucky again. Updated, no problems with opening program or returns or adding new forms. The program still opens slower than I would like but I found it opens much quicker for me if I close out of it and reopen. I don't do it often, just checking. I strategically hope that I have not now jinxed myself. Although I have had very very few issues KNOCK LOTS OF WOOD I decided for the first time to not renew early. The 10% discount with another paltry 5% maybe added by the rep was not enough to sway me this time. I can live with this another year if it doesn't get worse as my practice is small and my patience is fairly abundant. YMMV... 1 Quote
Arche306 Posted June 7, 2013 Report Posted June 7, 2013 Its a DISASTER for me. Running XP,stand alone, ATX no longer runs- the usual ATX has encounter approblem then lists 3 pages of garble. Tech support stated that VEr 18 to come out next week should correct all the problems. If it does not must reinstall, and than update to the last Ver that worked, even if limited, Quote
[email protected] Posted June 24, 2013 Report Posted June 24, 2013 Updated and I am running on a network with Windows Small Business Server and Windows 7. It seems slower opening some returns. Corps are faster to navigate. I have had no other issues at this time. One return took over 5 minutes to open. Still using lots of resources on my computer. 659668 K Quote
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