AnnieR Posted April 7, 2013 Report Posted April 7, 2013 I have updated my software but I have 2 returns that need to have 4562s in them. Everytime I install it or even rollover a return with them in, the software crashes. How do I fix this? AnnieR Quote
Jack from Ohio Posted April 8, 2013 Report Posted April 8, 2013 Update your program to 12.13. Go to MyAtx, download the file, run the file after you close the tax program. Quote
AnnieR Posted April 8, 2013 Author Report Posted April 8, 2013 Jack, I did that this afternoon and I'm still getting the FAM message and a crash. Any other ideas? Quote
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