Good Grief

[Christian]

I have done it again. In changing the password on the login screen I have locked myself out. Tech support has walked me through unblocking the login but of course they are gone till Monday. If anyone knows how to do this I will gladly provide my phone number and pay for the call.

[joanmcq]

To your tax program or the ATX website?

[Christian]

Thanks for responding Joan. I have pulled this stunt before and tech had to come to my rescue. I locked myself out of my program but the panic attack is over. I forgot the login is case sensitive and omitted a capital letter. It's been a l - o - n - g day working on a difficult return. I will be glad to see April 15th.

[joanmcq]

I did that at the beginning of the season!

[michaelmars]

Thanks for responding Joan. I have pulled this stunt before and tech had to come to my rescue. I locked myself out of my program but the panic attack is over. I forgot the login is case sensitive and omitted a capital letter. It's been a l - o - n - g day working on a difficult return. I will be glad to see April 15th.

now-write it down and tape it where you can see it