not sharing returns with fixed assets

[Marie]

It's been a whole week, I've called tech twice and they keep telling me they are working on it. Any returns with the fixed assets (assoc with 4562) can only be opened on the computer that rolled it over. 12.10 was supposed to fix, now 12.11. Delays are costing time and money. What next?

[[email protected]]

Not sure, but I am sick and tired of losing assets and redoing work..I am so far behind and they do not care...all I ever hear is..we apologize for that..we are sorry, we understand how you feel..it is quicker to delete the return and roll it over than to reenter assets...asset entry is so unstable..Sick of it all.