e-service first time user

[Tax Prep by Deb]

I used the IRS e-service for the first time this morning to electronically submit form 8821 because they would not give me any information on my clients refund that is being held up (EIC filed on 1/3/13). They say they can't confirm my 3rd party authorization so my clients agreed to have me file the 8821 (I filed one for each). My question is how long before this will show up in their system so I can call?

Thanks in advance,

Deb!

[grandmabee]

I thought if you had to use the 8821 and not the POA you couldn't use the e-services

[Tax Prep by Deb]

Nope,

I had no problem filing the form thru e-service. Now I want to call and talk to someone. I'm just wondering how much time I have to allow before I call.

Deb!

[jklcpa]

If it goes through the CAF like the 4868s do, then it takes some time to show up in the system. However, when I filed the 4868s through e-services, I called in right afterwards and the agent gave me a direct fax number to send in the POA while I was on the phone with her.