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Tax returns were submited on 1/31/2013 still waiting for Refund Checks


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Posted

Most of my client returns were submited on 1/31/13 stiil waiting for Refund Checks. Some of them is single returns without EIC, 1 W-2. Checked on IRS web site , there were no information. I don't know if ATX submited my clients returns to IRS, all I can see all returns were accepted on Feb 1, 2013. I don't kown if those returns went to the Space.... More than 4 weeks already, still waiting checks.

THIS IS BAD YEAR I EVER HAVE IN 15 YEARS doing tax business.

Anyone has same issue ?

I need help from ATX if ATX can check out every return that I submited on 1/31/13 ( BLACK DAY ). No phone or no email reply. That is why I post here.

Tom

  • Like 1
Posted

Have not seen it that bad, but you can go to e-file status on solutions page and enter ss # individually and see what happened on server (suposedly) Pain the ***

I am tired of fielding phone calls. Some just are not posting.

Posted

In efile manager, highlight the return in question. Then, at the top click support, then mouse over "Web Sites" and click on "Check IRS Refund Status." One of the neatest little tricks in ATX. Then see if the IRS has the return.

Another option is to check status on your MYATX page. Log in as admin and check efile status. Put in each SS# and you can see the status.

Posted

I also still have one client e-filed return on 1/31.....status on IRS site still states the same thing...return received and is being processed. EIC so I was not surprised at the delay...but all other EIC returns sent after that have been processed and refunds received

Posted

In efile manager, highlight the return in question. Then, at the top click support, then mouse over "Web Sites" and click on "Check IRS Refund Status." One of the neatest little tricks in ATX. Then see if the IRS has the return.

Another option is to check status on your MYATX page. Log in as admin and check efile status. Put in each SS# and you can see the status.

Is this automated for you? Because although it does take me to the IRS Refund Page, I still have to manually enter in the client SSN, Filing Status, and Refund Amount.

Would be really cool if the info was automatically populated,

Posted

Is this automated for you? Because although it does take me to the IRS Refund Page, I still have to manually enter in the client SSN, Filing Status, and Refund Amount.

Would be really cool if the info was automatically populated,

At least all the information you need stays in the corner of the screen instead of looking at the return, or clicking back to the return.

In fact, you don't even have to open the return at all.

Posted

At least all the information you need stays in the corner of the screen instead of looking at the return, or clicking back to the return.

In fact, you don't even have to open the return at all.

Thanks. I just noticed that. I wish I had known about that feature 3 weeks ago lol

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