Account Locked out

[hdl]

I just came from the office . I signed on to myatx.com.Got a mmessage about resetting password. Here's the problem===it asked for an answer to a secret question----Where was your first job?

I really don't rember ATX asking for ansers to secret questions. All I rember is that you input your old password and created a new password.

Called support and hold time is greater than one hour,

Was is my next step?

[Lion EA]

Where WAS your first job?

Don't know ATX, but sometimes you can click to get a different question.

And, if it's a new ATX system, maybe it's just asking you to aswer this secret question for future use, you're telling ATX what the answer is now for them to store for later...