Jump to content
ATX Community

Recommended Posts

Posted
I still do not have this resolved. I have deleted and refiled 12 times now. Here is the latest Reject code description:

"The XML data has failed schema validation. cvc.complex-type.2.4.d. Invalid content was found starting with element 'Explanation'. No child element is expected at this point." "/efile:Return{1}/efile:ReturnData{1}/efile:DepreciationComputation{1}/efile:Explanation{2} Value:

Any ideas?
Posted

*make sure program is updated and all forms are updated.

*verify that all boxes are checked that are required and non are checked that should not be.

*use "restore field" for any fields that you might have deleted info in.

*if nothing else works, I have had to discard some forms and then reload them.

some other ideas:

*walk around your chair counter-clockwise three times.

*hold your breath for the entire time it takes ATX to open the return.

*call ATX customer support with your only open phone line. That way no one can call asking "when will my refund be here" for at least 6 hours.

  • Like 1

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...