jetaxes Posted February 8, 2013 Report Posted February 8, 2013 TRX had a download yesterday TE40027 and I just downloaded #28. Also when everthing started going wrong (problems) I quit with a test return. I started keeping up with all the problems everyone was having with the program here on this message board. A couple days ago I started a new test again and see how far i could go because I will be getting a few tax returns tomorrow and will have to decide what to do with TRX. Well, I come across a few mistakes, which turned out to be me since this is the first time I have done anything with this program except a minor test earlier. I have not rolled over any returns from Tax Works or tried to E-File yet, but will try these 2 over the weekend and by Monday will find out if they work. I have not done any calculations to see if all figures are correct - will do that too. I did 2 w-2s, 1099R, Interest, Dividends, A, C with 8829, E, 1065 K-1 and various other items. No problem printing. Green button - well mine stays red, wonder if that is good or not! Joane Quote
Kea Posted February 8, 2013 Report Posted February 8, 2013 This might get me in trouble, but thanks for posting this update. I am interested in what happens to TRX and their software during this season. I am thinking about preparing some returns in both TRX and TaxWise to make sure they come out with the same results. When different, I'll dig deeper to see which one is correct. I don't have a problem keeping another program on for comparison / backup. Besides, I still don't know if the return I tried to e-file yesterday really went through or not. I have a submission report and am getting the message that they are waiting for IRS ack .... since yesterday. Got several error messages while processing yesterday. Tech support has not returned my call. I saw the posts about going straight to version 6, but that is the version I started with. Found some info on their blog and will try to load 5, 6 & 7. Quote
Roberts Posted February 8, 2013 Report Posted February 8, 2013 I downloaded update #27. Couldn't print a corporate return - my state wasn't available on personal or corporate. Didn't do #28 but they are saying my state is available. No clue on corporate but the download says nothing about fixing the corporate side. Quote
cathyan Posted February 8, 2013 Report Posted February 8, 2013 I only do 1040's for the last couple of years, and everything is working good for me so far, except for state. Calculations are good, a lot of the annoying check box errors are gone, and efiling is a matter of minutes for an Ack. Quote
Taxlax Posted February 8, 2013 Report Posted February 8, 2013 I'm working in both software TRX and Taxwise I have already done over 30 return all of them 1040 same result in every single return (calculations) for the efile TRX is faster more friendly use except for the state CA is not available, for bank product I efile an actual return yesterday it was going thru at IRS but got an error in bank it appears as been accepted for IRS but don't be in bank so at this time not sure what should I do. That's the problem with TRX no customer support Quote
CathysTaxes Posted February 8, 2013 Report Posted February 8, 2013 I'm working in both software TRX and Taxwise I have already done over 30 return all of them 1040 same result in every single return (calculations) for the efile TRX is faster more friendly use except for the state CA is not available, for bank product I efile an actual return yesterday it was going thru at IRS but got an error in bank it appears as been accepted for IRS but don't be in bank so at this time not sure what should I do. That's the problem with TRX no customer support Unfortunately, customer support used to be TRX's strong point. At least, in my experience. Quote
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