Where's my refund verbage in client letter with Fee Collect?

[BulldogTom]

I am having a problem with the client letter. When a client selects fee collect, I can't get the "where's my refund" IRS.gov verbage paragraph to print on the letter, even though I have the box checked.

The issue is that the client still wants to know when to expect the refund, and with IRS.gov being the only resource, they have to know where to find the expected date of the funding to the bank.

This decision to suspend the refund cycle chart sucks on the part of the IRS. It doesn't help that the ATX letter sucks as well, and trying to explain all this crap is costing time and frustration.

Any help on getting this into the letter is appreciated.

Tom

Hollister, CA