Billing invoice by forms not working

[joanmcq]

Well, some of my charges populate, like the W-2 & 1099-R, but not the 1040 or Sch E. Hmmm, I'm not charging 15.50 for this return.

Better post on the CCH board and maybe we'll get a fix.

[joanmcq]

Fix: delete rolled over invoice and re-add. Then it worked.

[BulldogTom]

We have been finding the same thing. Rolled over billing does not work. Must delete and reselect. Also could not make the billing work when I tried to customize it to always bill by form and print forms on the invoice. Made the software shut down, so I am clicking the boxes every time.

Then tonight, I was reviewing my billing for the day, and one of my invoices came up with a totally different amount for my EIC form charge. The other 4 returns had the right amount, but this one was $5 more. Weird stuff happening in CCH LaLa land. 5 returns with the same form in them, 4 charged correctly, one for an extra $5.

I really hope they get some of this crap fixed soon. I can't charge enough for this kind of frustration, and it is not my client's fault the software sucks.

Tom

Hollister, CA