What is your computer spec?

[ILLMAS]

This question is for those that are having trouble with ATX2012, I am just wondering if your computer meets the minimun required to run ATX2012.

Minimum System Requirements

The minimum system requirements for 2012 ATX products are:

• Windows XP (SP3 or higher)
  
• 800 megahertz (MHz) processor or higher
  
• 1 gigabyte (GB) or more of RAM
  
• 8-speed or higher CD-ROM Drive
  
• Super VGA 1024 x 768, High Color/16 Bit display
  
• Microsoft Internet Explorer 8.0 (SP1 or higher)
  
• A high-speed internet connection (DSL, cable modem, or T1/T3)
  
• A laser printer is required for printing W-2 and 1099 forms
  
• Internet access is required for downloading online product updates, including Client Accounting Suite, Trial Balance, Payroll, PaperlessPLUS™ and ATX tax compliance software users with 64bit machines that do not already have Microsoft .NET 4.0 installed.
  

Recommended System Requirements

For professional results, we recommend the following for most 2012 ATX products:

• Microsoft Windows XP (SP3 or higher, 32-bit or 64-bit*) or Windows 7 (SP1 or higher, 32-bit or 64-bit*)
  
• 2.0 GigaHertz (GHz) processor or higher
  
• 2 gigabyte (GB) or more of RAM
  
• 32-speed or higher CD-ROM Drive
  
• Super VGA 1024 x 768, High Color/16 Bit display or better
  
• Microsoft Internet Explorer 8.0 or higher
  
• A high-speed Internet connection (DSL, cable modem, or T1/T3)
  
• An e-mail account that supports file attachments
  
• A file backup system (backup tape, removable hard drive, CD-R, DVD-R, or similar)
  
• A laser printer
  

*The Practical Tax Expert CD, included with the Total Tax Office and Total Tax & Accounting Office packages, requires a 32-bit operating system.

The only problem I am having (ocassionaly) is when I exit from ATX2012 a get a pop up "CCHSFS Tax Preparation Software has stopped working". And here are my computer specs:

Win 7 Pro 64-Bit

i5 Core

2.50 GHz

4GB RAM

[Guest Taxed]

Friends don't forget that your Anti-Virus software can throw a monkey wrench with certain software. Norton and Mcafee are known to do that. I disable the Anti Virus when I am installing by tax or business software and do the first run with the anti-virus turned off just to prevent those pesky warnings etc. However if you are downloading from the internet, pls. make sure anti-virus is on!

Also if you are running anything in the background or minimized, turn it off prior to installing a new software.

Those of your with only 1GB of memory, pls. upgrade to at least 2GB. Memory is cheap now. I think I paid $19.99 from Tigerdirect when I upgraded mine to 2GB. You will see a difference in the speed of the browser and how quickly programs load.

[grmy2h]

I meet all the requirments. Here are my problem details. Wondering are we all getting the same error codes?

Problem signature:

Problem Event Name: CLR20r3

Problem Signature 01: atx2012.loader.exe

Problem Signature 02: 12.1.1221.3

Problem Signature 03: 50db2512

Problem Signature 04: System.Web.Extensions

Problem Signature 05: 4.0.0.0

Problem Signature 06: 4ef6cb08

Problem Signature 07: 1aa

Problem Signature 08: ed

Problem Signature 09: System.ArgumentException

OS Version: 6.1.7601.2.1.0.768.3

Locale ID: 1033

Additional Information 1: 0a9e

Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

Additional Information 3: 0a9e

Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:

http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:

C:Windowssystem32en-USerofflps.txt

[davinhci]

I meet all the requirments. Here are my problem details. Wondering are we all getting the same error codes?

Problem signature:

Problem Event Name: CLR20r3

Problem Signature 01: atx2012.loader.exe

Problem Signature 02: 12.1.1221.3

Problem Signature 03: 50db2512

Problem Signature 04: System.Web.Extensions

Problem Signature 05: 4.0.0.0

Problem Signature 06: 4ef6cb08

Problem Signature 07: 1aa

Problem Signature 08: ed

Problem Signature 09: System.ArgumentException

OS Version: 6.1.7601.2.1.0.768.3

Locale ID: 1033

Additional Information 1: 0a9e

Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

Additional Information 3: 0a9e

Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:

http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:

C:Windowssystem32en-USerofflps.txt

Has anyone solved this issue? I am getting this same error on the latest 12.6 update. I tried disabling antivirus temporarily, restarting, reinstalling, reverting back to 12.5, etc. Nothing has worked. Server is running Windows SBS 2011, and workstations are all running Windows 7. All machines meet spec. Thanks.