Can't open ATX

[joanmcq]

I'm getting an error message that says "Another user is optimizing the database. Please wait a couple of minutes then start the program again. If the problem persists, please contact Customer Service"

Anyone know what the heck is going on?

[ILLMAS]

I had this problem before, best bet to call ATX and have them walk you through the steps, they are going have you delete a file, then rename another one.

[joanmcq]

Actually, I rebooted my computer and it worked.

[Pacun]

My job is computer support and when users call me, I ask them: "Have you rebooted in the last 5 minutes?" If the answer is no, I say... Please reboot and call me back if the problem continues. If the answer is yes... I tell them, "please reboot one more time and call me back".

My boss thought it was a good idea and wanted me to ask the same questions and give the same answers when they call back but I politely declined.