JohnH

Link to 10 great quotes from "Where Are the Customers' Yachts?": https://awealthofcommonsense.com/2015/02/10-great-lines-customers-yachts/ They're all great, but I'm especially fond of #2 (and #10 runs a close second place): --> 2. On the value of “I don’t know”: For one thing, customers have an unfortunate habit of asking about the financial future. Now, if you do someone the single honor of asking him a difficult question, you may be assured that you will get a detailed answer. Rarely will it be the most difficult of all answers – “I don’t know.” <--

Client: "I thought you said this investment plan is designed to fund the education expenses for the kids ! " Broker: "Oh, sorry. I guess you misunderstood. I was telling you it's set up to fund the education expenses for MY kids."

I think I posted something similar to what I'm about to say on another thread, but here goes anyhow. I've never thought it is worth saving the equivalent of a couple of tax return fees in return for being tied to an unproven product. Once you're committed, there's a strong bias against making a change even if the vendor shows signs of serious last-minute problems. It's also important to have a standby product already in mind just in case. Sure am glad I was following this policy when the 2012 debacle reared its ugly head. I just jumped to Drake (my pre-determined standby), and found it so good that I never looked back. For me, Drake is far superior to ATX and I should have made the move much earlier than I did. However, even though I have an extremely high level of confidence & trust in Drake, I don't take advantage of their discount either. Maintaining flexibility right up to the last minute has monetary value to me.

Bart: You failed to mention the "Take Nap" note. (Actually, I should say "notes" because I keep several for morning, noon, and afternoon stuck at various places on my monitor and also in the bathroom/library). But being as well organized as you are, I'm sure you have them up there.

Oh, the client is always too busy. And it often doesn't make financial sense, which is why they will ask us to do it at no charge because they "don't like" paying penalties. Of course, they also don't like hearing us say WE don't like being asked to fix everybody else's problems for free. Rather than work for free, I'd rather just take the time off.

Personally, I'm not a big fan of early renewals. I see it as potentially gambling your entire tax filing season on the equivalent of the fees for a couple of tax returns. Risk is greater than the reward. I was certainly glad I wasn't locked into ATX when the 2012 debacle struck. I simply moved over to Drake and found my only regret was not having done it many years earlier since it's a superior product (software and customer service) overall. But even though I now have a high level of confidence in Drake, I won't commit to them either until I see the software working. Anything can happen with any vendor in a given year. (I do realize that one could prepay with a vendor, find the program is unacceptable, and move to another vendor by either sacrificing the prepayment or gambling that the original vendor can be browbeat into funding all or part of the prepayment. But prepayment creates too much pressure to stick it out and hope the original vendor can rectify their problems. Meanwhile, there are those pesky clients wanting their darn work done, and they don't give a hoot about our vendor issues.)

I had a client using Obamacare who got married in Oct and told me about it AFTER the fact. They were pretty upset that "nobody told them" about the recalculation of their ACA subsidy and all that stuff. I told them I'm neither a mind reader nor an insurance consultant. Also told them they could complain to the preparer who they needed to hire to figure out the complicated recalculation, because I wasn't going to get into THAT territory either. I had no interest in doing the research or assuming the risk of getting it wrong. Problem solved (at least on my end)

It's 10:00 am on the 15th. I just now came in and double-checked my extensions to be sure all the bases are covered. There's one guy I haven't heard from, and he always owes. If he calls before I go home I'll fill out an extension. If I don't hear from him today I'll assume he's either he's doing it himself, has gone somewhere else, or is going to owe penalties. (His problem, not mine.) Will be working on 1st quarter payroll reports the rest of the day, except for a side trip to CarMax to take another look at a car I'm thinking of buying. The plan is to head home by 5:00 pm. All in all, not a bad way to spend the 15th.

Sounds like the story of the day trader who won the lottery. His friend asked him what he was going to do with his newfound wealth. He replied, "I'll probably just keep day trading until I lose it all."

The broker will likely say "ask your accountant". And around & around it goes...

I wondered where he went when I told him not to come here unless he's willing to pay me to prepare an extension. Apparently he moved to MO.

Does ATX run the math to compare switching to the sales tax deduction and avoiding the state income tax deduction entirely when someone is near the $10K SALT limitation? Drake did that on one of my early season returns. It took a little bit of head-scratching for me to figure it out initially, but I realized it simplifies preparation for that sub-group of returns and completely eliminates even having to do any math for the state income tax refund in the following year. Seems like it would be most helpful in states with high state & local sales tax.

Should your reply simply be "Amen". ?

It's always fascinating to see how some people think dropping off incomplete information somehow gets things started. They're the same ones who call a few days later to ask "How's it coming?", assuming you've entered their partial info, have a progress report available, and are just sitting there waiting for the rest of their info. The next best are the ones who call, text, or email to let you know they're getting their info together and will be back in touch soon to drop everything off. I think some of them assume the "I'm working on it" call establish their place in line. I dealt with these folks a long time ago. If it can't be completed on the first pass (for any reason), extension gets filed. Some will still get completed before Apr 15, as I circle back, but nothing is guaranteed.

---> I suspect 90% of the "unaffordable" code uses are false. And 100% of them are not caught. I came to this conclusion thru guessing. <----- Rita: Your methodology is unassailable. I should have taken your "Probability and Statistics" class after having spent all that time as your star Algebra pupil 15 years ago.

I agree 100%, and also not for political reasons. There are serious shortcomings in this law, many of which revolve around fairly mundane life changes. I've mostly refused to prepare returns having anything but the most basic & routine ACA issues. Had a single-mom client this year who got married in the 4th quarter. I took a couple of stabs at it and came up with figures 100% out of sync, depending upon some assumptions I made about what the rules actually SAY. I finally gave their stuff back to them and told them to try HRB or another chain. At least there they will have someone with deep pockets to cover the penalties if THEY mess it up. Sure enough, they went to the two major chains in our area and also got vastly different results. I don't know who they used (and really don't care,) but I think I could accurately guess.

David: The secret is to take control of your business (and your valuable time & health) out of the hands of your clients and put it back into your hands, where it has always belonged. Some of them won't understand - that is not your problem and they're not worth the aggravation. Maybe they need to be ruining someone else's peace rather than yours.

Same here - I like extensions. Have always like them because they extended my filing season and therefore income-earning ability. I'm continuing to scale back this year, trying to move down that retirement glide path, so less returns overall and less extensions this year than ever before. But still they're useful. After my cutoff date, everything gets an extension if it cannot be completed on a simple "first pass". Some of those already on extension will likely be finished by or before April 15 if I decide to circle back to them, but it really doesn't matter. With extensions in place, Apr 15 is just another day on the calendar with no special significance. Today I'm working on some payroll tax reports, thanks to the extensions on the personal returns.

That case was resolved (for now) on March 15, 2019 in favor of leaving the HA benefit in place "as is". https://www.ecfa.org/Content/Major-Court-Victory-for-the-Ministers-Housing-Allowance It's resolved until the next lawsuit begins. The opponents are never going to give up on this issue.

I agree with jasdlm and Gail. Retired ministers can indeed benefit from the H&U allowance. They must file paperwork with the pension plan designating ALL their pension benefit as H&U allowance. The 1099R will show the gross benefit, but there will be no entry in the "Taxable Amount" box. (That is the clue that they have filed the paperwork to designate the H&U allowance). The H&U amount excludable from income is subject to the same rules as those for employed clergy - lower of 1) amount actually designated; 2) amount actually spent; 3) FRV of the residence, fully furnished and with all utilities paid. In most cases, this is why they should just designate the entire amount as excludable and then make the calculation for 2 & 3. They then attach a worksheet to the return showing the total payments per the 1099R, a reduction for the amount actually spent for H&U expenses, and the net taxable retirement benefit. I show those calculations on the worksheet in summary form only. I also photocopy the 1099R onto the worksheet. --> Incidentally, there is no requirement for the H&U allowance to appear on the tax document (whether it is a 1099R or w-2). The box 14 entry on the W-2 is informational only. Even if it is missing, the HU& allowance is still excludable if the other conditions are met. <---

I no longer have any clients who come in, sit down, and start handing me their documents one piece at a time. ("Here's my W-2, here's my wife's W-2, here's my mortgage statement, can I deduct what I paid for these Girl Scout cookies?, etc"). Sometimes I'd want to say "Wow! A W-2 form! Thanks for telling me what that is." I was generally thinking along the lines of "Give me that whole stack and shut up for a minute!" Anyhow, the most fun would come when they pulled out their brokerage statement. I liked to yank out the boilerplate pages and quickly cram them in the paper shredder before the client could say anything. As it would whine and grind away, the look on their face was priceless. But then, maybe we just discovered why I don't have to deal with those folks any more.

Q> "Why is the accounting firm 3 states away late?" A> "Because they don't have it done yet."

Definitely separate extensions. I'd calculate each under a worst-case scenario and recommend that they pay according to that outcome. Either or both can choose to pay less than the estimated amount due (or even no payment at all) and the extension will still be valid, but that should strictly be their call (or their lawyer's). Give them the 4868 on paper so they can complete the process as they see fit.

Tell them getting good tax advice is like buying oats. For a reasonable fee, I can provide you with good-quality oats. But if price is your only consideration, you may wind up with oats that have already been through the horse.

Always stand up when you remove staples. It's good for your posture, you get better leverage on the staple removal tool, and you achieve better wind-up when you throw the stack of papers away in frustration.