I hope taxit is correct that 1099's have not been transmitted to the IRS yet. That would solve a problem I thought I had.
I called CS today about the same situation, and the person I talked to seemed to know nothing about the program. It took her 15 minutes on hold to come back with the advice to "Click on Receive Acks in the E-file Manager." After putting me on hold another 45 minutes, she found no record of these returns in their system. I was then told to delete the transmitted returns and resubmit them.
The problem is you can't delete a return once it has been transmitted to ATX. How do I get these old e-filed returns that have been "Validated by EFC" off my computer without completely uninstalling the ATX program? I have tried restoring old back-ups, and have been into the program files and deleted the returns from the database, but where is the e-file info? Unless I delete it, I am stuck with these old returns on my computer forever.
Maybe this will solve itself when (if) they transmit the returns to Martinsburg.