zeke

Booger - kc is a highly trained professional whose time is extreamly valuable. She should get at least $1.50!!!

I think I will apply. I can NOT answer the phone as well as anyone!

IS SHE A MOTHER IN LAW??

yup

for those of you interested in numbers kc has now posted 600!!!! We now have 611 members. 232 have not posted. all these numbers will change before you read this. eric - i think ya done good.

and about 200 more standing in line!!

Jainen - You normally select your words more carefully. You CAN join us, you just elect not to! ;)

& i thought my comments were terse!

close return, preparer manager, preferences. hope this helps.

count me in!

Tom Lodi, CA Tom - Well said! & Thank you - you DID speak for me. Beth had to feel like a ping pong ball between Jainen & J.B. Beth - Hang in there. These spirited discussions help keeq us sharp!

Tks Gregster! I had to specifically download the w-2 worksheet. The same process should work for my other input problems. I used to take 4 hours to do a return. Now with the computer, i do the return in 15 minutes & spend 4 hours maintaining program & equip. Those of us that remember carbon paper sometimes have doubts that this is a net gain.... Anyway, Thanks again.

Last week I finally installed 2007ATX, & rolled over my personal return just to be sure all was ok. When I opened my return, I got the message that all forms not yet rolled over & did I want to roll them over when available. I said yes & my return opened. OK, this works, & closed program down. Worked on payroll, etc, not to worry. Yesterday, (Tuesday) I opened the program, & my return & got same message. When I went to line 7 & tried to bunny hop to w-2 input, Program properly asks if I want to jump to w-2 or line 7 input screen. The line 7 choice works properly, but the W-2 choice locks up the program. The ONLY input then accepted is the uper right "X" that closes the window & program, - back to my desktop. Further checking indicates that I can load c, f, 4562, e, etc. I cannot load INPUT screens for w-2, 1099-int or 1099-R. I closed my return & rolled over another. Same result! I have since tried the following to no avail: updating program. Closing & reopening program. Deleting & rolling over return again. Starting new return. Rebooting computer. verified correct microsoft XP firewall settings per KB9399. uninstalled program. reinstalled program. updated program. Tried tech support - busy signal. Now the kicker! The same disc was loaded on secretary's machine & works!! Slept on it. Customized master forms (1040 & ; restored master forms. 2006 program still works fine. Again, I cannot access input screens for W-2, 1099-int or 1099-r. Program locks up when I try. I sincerely appreciate any input that may help me resolve this problem.

TKS!

I have not personally made the trip to the Post Office, but my secretary insists that new postal regulations require (8 1/2 X 10) mailing slips to be in landscape mode, not portrait! or additional postage will be required!

i was going to suggest that you were in hades, - but then i realized that if i was talking to you, that i must be.....

I think we all can use a 10 year old to set up our password/logon/efin, etc.!!

Gail - (IF) when you get customer svc, be sure you update the ADMIN logon. It is easier to work with. z

i agree

So, twice yesterday I was locked out of my atx logon & had to call customer support. They physically had to make changes on that end & I was then allowed to enter a new password & continue. Some items I learned: Support is not in Maine & not ATX. - but did answer within 1/2 hour! incident report numbers of 4528742 & 4530352 three hours apart could indicate that 1620 incidents had been reported in that 3 hours. "they" are well aware of our discontent regarding logon procedures. Other occasions I logged on as "user" & was disconnected from secure site every time i turned around. The last time I logged on yesterday, it was as administrator & I purposely did NOT log off. I did turn off my computer & unplugged it (bad weather). This A.M. I am still logged on!! NEWS TO ME!!!!

tom - quit beating round the bush & tell us what you really think!!!

Welcome home Sir William!

welcome back J.B. we have missed you and your wit !!! now, if we could just hear from jerome & betty sue....

the bread is easy - my problem is when i use the same knife i end up with either peanut butter in the jelly jar, or vice versa....

Can't help you there cause I use MAX. I thought you were just holding out for the steam iron or the blender??