Randall

I've posted my problem. It happens when I go into the print menu. When I leave the print menu, the 4562 info is gone including the 4562 statements. The fixed assets are still there under the FA tab. I close the return and re-open and everything is back. Very annoying.

I won't renew early. I'll continue with ATX for my extensions, as well as doing some on other software. I won't try to re-do my returns on another software. I think they'll get the bugs out by Oct 15. Ha! But I don't think they can fix the slowness. And the nature of the program (I'm guessing) allows for too many quirks to pop up. Drake is my leading contender. I like the comments on speed. It sounds like you can toggle back and forth between the form and the input so that doesn't sound much different than ATX.

I'll be polite but honest. I'm not renewing early. I want to continue with my extensions and see how ATX progresses. Even if I've made my decision to switch, I won't tell them that.

Still using an old Trac II. I don't remember when they came out but I've had it since then. My new printer seems to need a new cartridge more frequently. I don't want to do what Jack does. I do order from Quill and usually get a $20 off coupon. It helps a little. And after the busy season, I won't need to replace as often.

Eric, another Tom Cruise quote from Top Gun: Talk to me Goose.

You won't be able to efile the extension. But I'd put a paper one in the mail. Get the return done asap as others said. I had an LLC who elected S Corp treatment last year. Because he was an LLC the year before, I didn't have him on my March 15 radar and didn't get the extension in on time. I put a paper one in the mail. Got the return filed in May. He didn't hear anything back. I'm not sure if the paper extension got thru or IRS just didn't bother with it.

I'll seriously consider changing. Now is not the time. May is not the time. I'll definitely NOT renew early (ATX). I'll continue with my extensions and check out some other programs to compare. The Drake price is consistent with ATX Total Tax.

Thanks for the comments. Right now with ATX, all I can think about is what Tom Cruise said in Top Gun, 'I feel the need for some speed'''.

I typed that too fast. Too tired. Pardon the typos.

The pauses between input boxes is tough to take. It as if typing this post and having to waiting between each keystroke.

Update Forms is not on my menu. Is 'Re-download Forms on Marked Returns' the same thing? The option says all the forms will be re-downloaded. Will the info be re-populated?

I haven't had that problem but the inputting so slow, it's maddening.

I think we all got bug number 1.

We can no longer set a smaller font size so descriptions are automatically truncated.

I thought it was the 8 year Bachelors degree program. Just a joke.

Besides being unbearably slow in loading, the printing menu is doing funky things to the 4562. When leaving the print menu, I find the info gone on the 4562 and the related schedules. I have to close return and reopen and its back. One time, the info didn't come back. The asset info was there but no info on 4562. This return had 3 activites with depreciation. I closed and reopened several times. I closed the app. I rebooted. Still didn't come back. I duplicated the return so I could experiment without losing the whole return. I descarded the 4562. But I lost the fixed assets. I added back the 4562 and the fixed assets did come back. But nothing on the 4562. Then I went into the fixed assets and reassigned each asset to another activity and the 4562 for that activity had the info. Then I reassigned the assets back to the correct activity and hooray, the info was back in the 4562. A very time consuming work around. Luckily that has only happened once. But the 4562 info disappearing after going into the print menu happens a lot. Usually closing the return and reopening brings it back without the long work around. I don't like the print menu even if it were faster. I never liked it in the past. Too many options. I don't know why we need filing copy, client copy, preparer copy. It's the same return. Sheesh. I just want to be able to select the forms and worksheets that I want printed for the client and then select the extra things I want for my files. Not sure how other programs do this, but I will be finding out in the next few months.

I'm getting ready to prioritize those I have info. I'll make a list of those to get done. I've been hedging with clients the past week. Saying 'I'll try but can't promise'. Anyone who comes in now or calls, I'll definitely tell them extension. I'll have more extensions than in the past.

The slowness is unbearable. Far more slow than in past years and it has always been slow. I think (just guessing) that the print menu is a major culprit in the mess. Going into the print menu affects the 4562. It's maddening. Especially if you have more than one depreciation activity. After going into print menu, funny things happen with the 4562 and statements. I'm going to have more extensions this year because I can't get enough done.

I alternate two and buy new ones every several years.

Thanks for the tip about exporting. I just exported all my completed returns. Although I'm not sure if they're good files.

How can you know the info send by efile is different than what you're seeing on your return?

What's the difference in your backup folders on your internal HD and the same folders backed up to an external HD. If one is corrupt, wouldn't the other also be corrupt? I thought the purpose of backing up to an external HD was in case something happened to your computer. If ATX backup system isn't working, how can we possibly have a good backup. I'm not a techie but I try to think conceptually of how these things work.

I've had this happen after going into print menu. Quirky. Fixed assets are there but nothing on the depreciation schedules. Couldn't even change between properties (in my case, several rental properties). Had to close return and reopen. Then they came back.

I'm working on another 1065 with 8825. Here I go again with the printing slow boat to China.

Drake is sounding better all the time. I haven't used the other stuff ATX offers. I probably won't use it with Drake or others.