
txyank
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Everything posted by txyank
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Taxwise was effortless and dependable this year. Support from MAINSTREET was also excellent. Hoping for a repeat for next year.
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Finally decided on Proseries...all about reliability and learning curve . Used it for two extensions and found it much better than Taxwise. Can't afford another year like 2012
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I use a third party backup(Carbonite). Is that enough? or should I still back up to disk? Oh my,the problems never end..I should have retired this year,for sure. Never had such a messy year as this one.
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Just a reminder that Taxwise rolls over the Amended AGI and not the original AGI for 2011. I had a Return rejected and it took a while to find the reason.
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I did receive mine last week from Mainstreet Tax Solutions
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Thanks, I am still trying to find my way around on the fly. Is there a list of elections anywhere in the program? I was looking for a carryback waiver for NOL.
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Support repaired the database and back in business! I am very pleased with the response of Support and I thank them.
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I am not able to Efile this morning. I get an error message and the program shuts down. Has anyone else experienced this strange happening? Thanks for any suggestions.
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I went to Taxwise through Main st. also. It's not perfect but it works and the price was right for my small practice.
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I am no computer expert, but those are some of the problems I had when I switched my browser. I never went back to Explorer and finally it seemed like the Tax program adapted to the new browser. Sounds strange,but then this whole year has been strange and messy.
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Kea, I switched to Google Chrome and had a problem at first. It is now working fine. Foxfire should work because that is the one Tech Support recommended . Good luck
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There is a Diagnostics Button on the toolbar in an open return. We just have to get used to finding everything.
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I know there are a number of knowledgable Taxwise users to help us navigate a new software so late in our tax season. I have mastered the simple returns,so far,but I know there will be questions as I tackle the complicated ones.Thanks in advance
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KC - PLEASE ADD ULTIMATE TAX (TAXWISE) UNDER "OTHER VENDORS"
txyank replied to the boss's topic in OLTPRO / OneDesk
Mostly OK,but it has some strange quirks that take some getting used to. Efiling is definitely a problem but hope to work it out today. -
Mainstreet is extremely busy,thanks to us! I spent over two hours with support today,trying to Efile.
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Special ID from IRS for Client to use on return due to Fraud
txyank replied to beckster's topic in OLTPRO / OneDesk
Kea,don't use the "update" button on tool bar.....Use the client log- in I spent many hours today with Tech support Efiling is very messy ,in my opinion, but I am hopeful .... -
I had trouble finding it too.. Scroll to the bottom of page on asset worksheet . I think its the last group of boxes on the page, if I remember correctly.
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Special ID from IRS for Client to use on return due to Fraud
txyank replied to beckster's topic in OLTPRO / OneDesk
Kea,I am in the same situation..small practice and trying to learn Taxwise. The support people were very helpful and solved the mystery of those Error messages . Efiling has been a problem..still can not print an ACK. -
I am fairly happy withTaxwise, especially with support. My biggest complaint is the Efiling system.I still have not figured out how to print an ACK. It is very cumbersome compared to other systems. They really saved the day and I had no Efin problems. I did buy from Mainstreet Tax Solutions and I guess I'll worry about next year NEXT year.
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Has anyone been able to complete and e-file a simple return?
txyank replied to the boss's topic in OLTPRO / OneDesk
I also got this rejection code...Have you found a solution? -
How long are you giving TRX to fix or jump ship?
txyank replied to beckster's topic in OLTPRO / OneDesk
Let me know if you find one that works and is affordable...I have worked three days on two returns and one has been rejected. I have a small practice but at this rate, I may have to give up. -
Has anyone been able to complete and e-file a simple return?
txyank replied to the boss's topic in OLTPRO / OneDesk
Same problem,but my efile was rejected. How confusing! Back to support, -
Has anyone been able to complete and e-file a simple return?
txyank replied to the boss's topic in OLTPRO / OneDesk
Yes,I finally did,after the last update. Efiled two fairly simple ones. Many other issues also were resolved