Margaret CPA in OH

Okay, I started it with a modest amount. I think it should be left open until you have sufficient funds to have a great time with your significant other. C'mon, folks, let's show a little love here!

Eric has provided a couple of links (see the Live Chat discussion) to places he would really enjoy when we gather the means to express our gratitude to him, not just pay the bills. I'm not sure how we do this other than add another contribution on the link above but is it possible to indicate that it's for dinner? Do we gather funds outside and send a gift card? Eric, you can chime in here to make it easier for us - it isn't as if it's a surprise!

I want one of those, too! How adorable...

I haven't looked at this form but many of my clients have business in multiple taxing municipalities. They all use the 3 or 4 items in a ratio to determine liability (if any). The elements are usually gross receipts, rents (of office or building, not a car or travel facilities, I think), assets at cost and wages in columns of all and this locality. The percentage of each element to the whole is added up for a total percentage (usually 0% for assets in the locality) and multiplied by the net income or loss for the whole. There is no allocation of expenses. So I think Jainen is saying the same thing. You can't determine on the individual locality whether or not there was a loss but multiply by the ratio.

Thanks for the memories!

:bday: and many more!

I agree on the special donation for Eric. For long timers, the precedent was set with the barbecue dinner sent to the great folks up in Maine. I don't recall who was the kind soul to organize it, collect the money and make all the arrangements, but it was such a treat when they posted the picture of the entire staff enjoying the thank you from so many of us grateful recipients of their excellent tech support and customer service - just like that which Eric provides! So Eric, white or red? Beef or fish? Casual or formal? Start thinking about - I suspect a wave of support will come rolling in soon!

Hmmm, interesting idea. Would the text be kept for reference as the comments now are? That is, sometimes it's useful to look up prior postings. It would be a shame to have a lively and informative 'chat' accessible only to those online at that time, I think. Thanks, Eric, for always looking out for ways to improve this incredibly valuable service that you provide for us to share. You are just awesome!

:bday: and many more!

Absolutely great! Many needed smiles were generated here, Catherine.

:bday: and many more!

:bday: and many more!

I just caught up with some of the flooding news and hope all on this board that may be affected are safe. We often comment about the snow storms in winter but this is just as bad. Take care all!

:bday: and many more!

:bday: and many more!

:bday: and many more!

:bday: and many more!

:bday: and many more!

Well, Marilyn, I absolutely don't blame you for being so annoyed. Perhaps, if it's worth it to you, you could call one more time and, if given that song and dance, ask about Troy. Or better yet, as I wrote above, call Troy directly at ext. 1307. If Troy gives that same crap, tell him Margaret in Ohio got the deal as did Joann and Diane so that is 3 people, not one. Troy told me that there were about 800 people that had to be reassigned new id numbers (not customer numbers, that stayed the same) before they could process an order from returning folks. I wonder if the various departments really communicate. It seems hard to understand why the responses are so different but CCH is a big company and we know the tech support doesn't communicate all that well! Keep us informed and good luck!

Yes, bstaxes, try again. Call the sales line and use extension 1307. That's Troy. Explain to him that you are in the TRX group and want to return to ATX (if, in fact, you do). MAX includes the 1099's so I don't understand why you think the business portion would increase so much. You might very well learn the new program over the summer. There are others here who will be doing just that. I'm sure there will be plenty of support among this same family. For me, at 64, I just decided that the extra $500 was worth it. Others may not make that same choice. If I had to do it, I could have learned the new program and, at $299 for life, the price is unbeatable. But will it be the same program in future years? Hasn't TRX had 3 different programs in as many years? It's a tough choice to be sure. But give a call to Troy. He's an Ohio State fan so, if you have any Ohio connections, pull them out all the way! Good luck.

I am so sorry and surprised to hear that! How rude and stupid on their part, in my opinion. I cannot fathom the rationale for not offering at least a bit more. But what do I know about marketing and customer service? I guess I should just be grateful that my bet paid off, at least this time. I did take a risk last year that could have had a bad outcome. I got lucky...

Bob and Booger, I think you should call and negotiate! Remind them that you stayed with them when we deserted the ship, rats that we were... It's worth a call, I should think. If they refuse to budge, well, that isn't good customer service. I honestly didn't expect a deal but have paid full price for 11 years before last year so feel somewhat mollified that I 'deserve' it.

I have 11, too, and it works just fine. Maybe 12 is just bad or perhaps there is a way to change an option so it won't do what you describe.

Okay, I finally got my offer - 40% off. I went with MAX as per every year since 1997. I have no idea if I will get stiffed then next year but I could be dead then, too. For now I feel very lucky to have had the benefit (with the risk) of the TRX cost for last year and the generous 'come home' offer from ATX this year. This is about $100 more for less but I didn't use any other part of TTO but MAX. I still feel lucky. And I didn't get a call - I initiated the contact but Troy was very nice about the whole thing. They are expecting quite a few returnees, I think, and are welcoming us back.

Bob, I called and they have 4 people handling all the users of TRX from last year. Troy, with whom I spoke, said they are offering special deals for all of us. It depends on the package wanted. He will be calling back. I don't want all the extra stuff I had with TRX - never used it. I just want MAX again. I called because the TRX doesn't have all the Ohio munis and, when I tried to prepare a really simple return, I just didn't like it at all. Originally I was going to buy it just in case and work with it over the summer not really expecting a break from CCH. With a cost of $800 something, it's worth it to me. As Cathyann pointed out, there is the possibility of TRX switching programs again next year or every other year. I would like to believe that CCH is sticking with the ATX program a while longer with all the improvements they have made. Also, if they are offering good deals for returning defectors like me, I expect them to be around a while. I'll let you know my good deal. I'm hoping it's as good as Joann's!