I called your station last night about the IRS delays on processing form 5405. I claimed the 2008 Homebuyers tax credit. This is the year that I start paying it back. I filed my taxes on 01/31/11 but Turbo TAX said that they could not actually file until 02/14/11 because of the late session on tax laws. The IRS acknowledged receipt of my return on 02/16/64. They told me that I could expect direct deposit date of 02/25/11. It did not come. I checked online at “where’s my refund” on the IRS website and it said you can expect payment by 03/01/2011. I checked back on 03/04/11 when I did not receive it again and this time the website said we have it and it is being processed but below that it said call this number and ask for # 362. I called the IRS and they stated that there was a slight delay on processing anyone filing with form 5405 for the credit or the repayment. Today is 03/11/11 I still did not receive my refund. I called the IRS again. Their response is this.. We have a computer glitch that we are hoping to resolve within two weeks. If you don’t get your refund after 30 days call us back. I asked the representative why they have not made a public announcement regarding the computer glitch and her response was “ If they don’t get it fixed in two weeks they will be making a public announcement” MY response was this,” Are people not burning up your phone lines asking where their money is?” Does that not take up valuable time that could be better served by just coming clean and letting everyone know? They have known for at least two years that people would begin paying these credits back…. Is our system so broke that no one thought to test the system for bugs? I went to Turbo Tax Community and checked out what everyone was saying. The funny thing is each one had a different excuse from the IRS about the delay up until the last two days. Now the stories are starting to match…. I think this is newsworthy!
